Frequently Asked Questions
Everything you need to know about our advanced packaging solutions.
What types of products can ZONESUN machines handle?
Our multi-function packaging machines are versatile and designed to handle liquids, pastes, granules, and powders across various industries including food and beverage, cosmetics, and pharmaceuticals.
Do you offer international shipping for large machinery?
Yes, we ship worldwide. We offer multiple shipping methods including sea freight, air freight, and express delivery (DHL/FedEx) to ensure your equipment arrives safely at your facility.
What kind of warranty comes with a ZONESUN machine?
All ZONESUN machines come with a standard one-year warranty. We provide lifetime technical support and offer replacement parts to ensure your production line stays operational.
Can the machines be customized for specific container sizes?
Absolutely. We specialize in customization. Our engineering team can adjust filling nozzles, capping heads, and labeling components to match your specific bottle or packaging dimensions.
What payment methods do you accept?
We accept a variety of secure payment options including major credit cards, PayPal, and T/T wire transfers for bulk industrial orders.
How do I receive technical support for installation?
We provide comprehensive video tutorials and user manuals with every purchase. Additionally, our technical team is available for remote video consultations to assist with setup and debugging.